Frequently Asked Questions (FAQ)
Do you require a deposit to place an order?
Yes. A 50% non-refundable deposit is required for all orders to secure your booking and materials. Your order is not confirmed until the deposit is received.
When is the remaining balance due?
The remaining balance is due on the day of delivery or pickup. Orders must be paid in full before delivery is completed or items are released for pickup.
Is the deposit refundable?
Deposits are non-refundable, as flowers are purchased and designs are prepared specifically for your order.
How do I pay my deposit and balance?
Payment details will be provided at the time of booking. We accept common electronic payment methods for your convenience.
What happens if I don’t pay the balance on time?
If the remaining balance is not paid by the scheduled delivery or pickup time, the order may be delayed or canceled without refund of the deposit.